Shipping & Delivery
- Souq Al Jameela (SAJ) aims to deliver your orders within the next day for all Doha & nearby locations and 3-5 business days Nationwide (ex alkhor , messaied , shahaniya municipility )
- Our delivery schedule runs from Saturday to Thursday.
- We offer a standard shipping option. Your orders will be delivered to your specified shipping address for a fixed delivery charge of only QAR 20 if less than 100 QAR order
- SAJ delivers Nationwide. Any order request with a shipping address located outside of the QATAR will not be fulfilled.
- SAJ ships to office addresses too. We will aim to deliver orders for shipping to office addresses from Monday to Friday between 9am and 5pm.
- Once your order has been packed and prepared, you will receive a Shipment Notification email to let you know that your package is about to leave our warehouse, indicating the estimated arrival date of your package. For Cash-on-Delivery (COD), you will receive an email with instructions containing pertinent details (e.g., AM/PM schedule, exact amount to be paid, delivery address).
- If you are not available to personally receive your package, you may designate an authorized representative in the Checkout page.
- When order is received, the recipient is required to sign the Delivery Receipt acknowledging that the items were received in good condition.
- We reserve the right to request the recipient to furnish a government-issued ID to validate their identity before releasing the order.
- If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by SAJ.
- Any guarantees made as to delivery times are subject to delays resulting from unforeseen events or force majeure.
